TEHNONIKOL
Role - Redesign, UX, UI
Year - 2022
About the project
TechnoNIKOL is a Russian company, a manufacturer of roofing, waterproofing and heat-insulating materials. It owns factories in Russia, Belarus, Lithuania, Italy, Poland, Great Britain and Germany, as well as scientific divisions, representative offices and training centers.
Every year, TechnoNicol loses about 70 hours due to incorrect product architecture.
These losses have a negative impact on work and customer relationships, as well as reduce the level of performance of operators.
MY ROLE
I led the design of the pickup experience between October 2022 and collaborated with two other designers
In addition, I worked alongside a Researcher /Analyst,Architector and Product Owner.
Case
Redesign the user interaction system with the operator (move from 1s to an optimal web application)
Completion of the connecting service of interaction with clients
Design system
An optimal design system was created and worked out for comfortable user interaction, while not affecting the quality of the internal portal. (The colors and style of the elements were compared based on the previous brand book of the company)
In addition, I worked alongside a Researcher /Analyst and Product Managers.
Task tracker
The original idea of the task tracker was to create something like a kanban board. But after conducting high-quality A/B research and interviews, we refused to give out in the form of boards.
Case: “Morning of OKS manager”
Cost
Calculation of the cost of goods and servicesCalculation of the cost of goods and services
Entered data
Checked the correctness of the entered data
Transport check
Transport (indicated transport (either the client will indicate, or on experience, depending on the volume \ type of loading is often lateral, but depends on the nomenclature) / Application to the planner
Thread or smart chats
Communication system between user-operator and other entities by means of creating topics for dialogue
Cloud
For storing transaction documentation