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Customer

The user profile was created by using surveys and interviews, during which we were able to understand the qualitative "pains" of potential customers.

*It is worth noting that the category of the audience interested in the product included not only marketers - as we initially expected

Case

Create a convenient and reliable service where the manager could build a high-quality hierarchy of staff interaction, evaluate the quality of the bot’s work using a well-thought-out funnel, and get high-quality recommendations for improving the funnel

Result

To build a convenient communication between the bot and the user, we decided to turn to the best practices of dashboards (uses benchmarking).A window is created where you can select a condition and a text with an answer. After the step is done, you can link the cells and form the first branch of events

SHOWCASE

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A platform for creating chat bots and sales funnels in the visual constructor, with end to end analytics of user behaivor at every stage.

MYBOTAN

A platform for creating chat bots and sales funnels in the visual constructor, with end to end analytics of user behaivor at every stage.

MYBOTAN

  1. Touch Points ( because we have some analytic and some subjective experience in which we believed)

  2. Road Map (Collaborated with CTO and PO to create a clear understanding of what we want from MVP and what modules will be next?)

  3. Low-fi wireframes+task flow for testing first design hypothesis

  4. CJM+User flow

  5. Create Hi-fi Wireframes for first MVP

  6. A/b tests for MVP+ use Amplitude

Figma/Adobe CC( Illustrator/Ph/Ae)/Jira+Miro(communicating)/Amplitude (test project)

Technologies/Methodologies

uses on project:

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